We’ll be releasing the paid upgrades on PassPack accounts which will offer more space and more features. But, as of today, if you need more space - you can have it.
Here’s how it works:
1. You get a bigger account.
2. That’s free until we release the commercial package.
3. We finish the commercial package and you choose to start payments on your bigger account –OR– to downgrade back to the free account.
Many of you have already written in asking for more space. There were so many of you, especially after introducing Roboform imports, that we started pre-upgrading people. Now we’re just going to open up this option for everyone, it’s only fair.
How Much?
The commercial package will cost about €2 month, will start at about $10/year.
Update Nov. 18: The commercial package will also contain some extra features, though we’re not disclosing what those are yet. No matter what - you’ll absolutely, positively be able to downgrade when the time comes if you feel the package isn’t what you’re looking for. Keep leaving comments folks - we’re listening.
Update Dec. 19: Given all the feedback we’ve received, we’re reworking all the pricing. This is tentative, but there should be a $10 year option which simply adds more space. Keep the feedback coming - we love it!
How do I get the Upgrade?
If you reach the limit, PassPack will automatically popup and ask you if you want to upgrade.
Press the Yes! button if you’re interested.
Click the No thanks link if you’re not.
You only see this popup once you are already over the limit on the free account. So if you say no, you’ll need to delete some entries in order to save your Pack - there is an estimate in the popup that will tell you how many entries (approximately) you’ll need to delete.
That’s it — fire away with your questions and comments.
Technorati Tags: PassPack, password manager, online privacy, privacy, security, lifehack, web2.0, tech
27 Comments
Only if I had the time to replete my account with a hundred fake passwords and avail your generosity. But hey, thanks! :)
Btw, this is my return:
http://www.google.com/search?hl=en&q=2+EUR+in+USD
Hi Shaurya,
Yes, well if you don’t need it then, well, there’s no need. :)
Most people who run into this problem use import from some other program, so they’ve already accumulated a ton of passwords.
Cheers!
Tara
Don’t you feel $3 is too expensive? How about US$10 / year?
@Passworder
We plan on offering additional services as well. Not just the extra storage. But we’ll certainly keep in mind your suggestions.
Any one else feel €2/month is too expensive?
Anyone feel it’s fair?
I absolutely love PassPack, but… I think it’s a little too expensive as well. =)
@Veronica
The premium account will contain more features as well - not just a larger capacity account.
We’re not disclosing these features yet, but we think they justify the slightly higher price.
Looking over the post, that isn’t really clear. I’m going to add a note now.
Thanks for the feedback!
Tara
Tara,
No one will be able to tell for sure if the $3.00 (US) per month is to expensive or not until the complete feature set has been released. But for just a plain password keeper, it is a bit much. $10.00-$12.00 a year would be more reasonable.
I agree that $3/month seems a little steep, even if there are extra features. A yearly plan in the $10-15 range would be much more attractive to me.
@Ronnie,@Diwaker
Thanks for the feedback. :)
well, you could offer flexible subscriptions, price X for storage only, price Y for storage & services
personally, I only need the space, FF extension and that security hole plugged in(easy to snatch login info since the login form is filled and submitted the same way the built-in pass mngr).
Secure Login addon & master password’s a better solution if you’re concerned ’bout security.
@lmjabreu
On pricing: sure, that’s a possibility. We’ll consider that.
On a security hole: sorry - do you mean a security hole in Firefox? I wasn’t able to understand what you meant here. Can you explain again? Thanks.
Tara
@Tara, ‘you got mail’ lol
Yeah 3 bones a month ain’t gonna happen. Love the product though.
if the new version has iPhone support, I will pay
Is there any possibility we would get to try out the new features before they become commercially available? Random thought, but maybe you could partner with ‘trialpay,’ your product might work nicely with their service. For a good product, like PassPack, I would pay the money to support your operations.
thanks! –DarkAlly
@DarkAlly
Thanks. Yes, we’ll offer a free trial period.
RE: trialpay - that’s nifty, I’ll check it out.
Cheers!
Tara
Hi Tara. $3/month is *really* expensive for an online password manager (even with some new features).
You can compare your price to Google Apps Premier Edition. For *only* $50/year, Google will give us Gmail, Google Talk, Google Calendar, Google Docs, Page Creator and Start Page. They also gives 25GB/account.
I love your service and will be very happy to pay but you must rethink your price strategy. $10/year is a *very* good and rational price.
Please, rethink your price strategy. If you do it carelessly, it will harm your business and you’ll open the door for Clipperz to take over some of your customers.
Sorry for the advice. I just want to share my ideas. I *really* love your service.
Thanks.
@Happy User
No need to apologize at all for the advice - I’m glad that you like PassPack enough to have these concerns.
We’re listening closely. No worries.
Cheers!
Tara
I like passpack and believe its currently the best option out there. I require the larger space as I have roughly 180 passwords. On the pricing, I would not pay 24 Euro per year and would revert to using roboform again on a usb stick (which I have aready paid for). I would pay a maximum of 10 Euro per year or 1 Euro per month. I also believe this would be the best price point to secure your position against competiters and maximise your subscriptions. Thanks and great work guys!
You service looks great for places like work that lock the computer. $10 a year would be good. Or even a multi year plan. I would also love a roboform like plug in for home so the service would be easier to use. ie not have to have a window open all the time after login.
Just found this today - am absolutely loving it. I’m more than happy to pay $3/month for it. Awesome work guys!!
I am looking because I have 600+ passwords to manage, own 5 licenses for RoboForm and need more… Lost a USB key and it’s a hassle to get another setup.
19.95 US per year is a fair price for this app. (Like someone pointed out what $50 buys with Google)
I will consider switching after a test but the price is a deal killer.
Also ongoing outside verification of the apps security vulnerability will be a factor that must be weighed and outside assurance that PassPack has protections in place that eliminate internal malware being inserted by rogue or malicious emplyees.
+1 for all $10 suggestions. I cannot “afford” to buy more than $10/year. It looks like i need to move to clipperz.
@dude, @sky, @RoboForm Options
Given all the feedback we’ve received, we’re reworking all the pricing.
This is tentative, but with the new pricing table, there should be a 10/year option which simply adds more space.
updating post with this info
@ben
Thanks, glad to hear it.
@Dominggo
Don’t run off so fast, we’ll have a solution for you. :) Once you put your passwords in Clipperz, getting them out again is painful - no export.
It will definitely require more information about extra features to warrant more than $10/year. I might be able to talk the $10/yr out of my wife and into our budget :-) But I’d like to see multiple-simultaneous account logons (a personal and work one, for example, in the same browser) and several other cool features to make it worthwhile to pay. Although, at over 80 passwords already, the $10/yr for space plan sounds like a good start that I may need by the time you offer it!
I’d be more than willing to pay $3/mo (or even a bit more) to use your service on a monthly basis. So long as the server(s) stay online and I’m able to securely access my passwords from anywhere.
Something you might consider as a Pro feature might be remote backups with S3 or another off-site service. With restore features available on-the-fly by paid customers as well. Just a thought. :)
Enterprise-grade customers would love to use a service like this- but need to be assured that it’s reliable and their data is being backed up using a method they can access on-the-fly.
A desktop client for Mac and PC (Not Google Gears) that can read the Passpack backup format would be good as well. So that you don’t have to print off all the passwords in plain text as a backup. Just another thought. :)
Best of luck!
@Alexander McMillen
Thanks - all fabulous suggestions!
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