I want to reply to this comment. My answer is a bit long, and I think it is useful to other readers.
Can you persuade me that my data is safe? How do I know what you people are going to do with my stuff .. as far as I can see you are not making any money with this .. will you sell my data or blackmail me?
I’m glad you asked since I’m sure that many people have the same concerns – we will not sell your data and we will not blackmail you, but we WILL (someday) make some money.
How we’ll make money
In the future, we will be adding paid Professional and Enterprise Upgrades. That is how we will make our money. Right now, we are still building up to that point. Those packages aren’t ready for release yet.
There will always be a Free package. You won’t be required to pay in the future. This is very similar to the way BackPack does things (read the FAQ on their sign up page).
Selling your data isn’t an option
We wouldn’t be able to sell your data even if we wanted to (which we don’t). Your data is readable only in your browser after you have signed in and entered your Packing Key. The server is used merely as storage for encrypted, jumbled, unreadable data.
Jumbled, unreadable data isn’t worth much on the market.
We have no way of decrypting the data stored on the server unless you call us, and tell us your User ID, Password and Packing key – and we FORBID you to do such a thing. We don’t want to know. Don’t tell us. Actually – don’t ever tell anyone.
No Blackmail or other Criminal Dealings
Now go to our contact page. That’s us.
We’re real people, and that is a real address. Francesco and I are married, and Nicola is our partner (also married with a lovely daughter). If you want to run more background checks on us, check out the Blogroll for our links, run our names through Google, check the WHOIS for PassPack.com.
Crooks usually try and hide. We’re wide out in the open.
You’ve got every reason to be skeptical. Identity theft is a *major* problem on the web. That’s why we built PassPack: one small tool to help protect ourselves (yes, we use our own product) against ID theft, password theft, spying eyes and the like.
Always beware of phishing attempts. Never open any emails that say they come from PassPack (we don’t send them). Always make sure the domain is https://www.passpack.com (be careful of crafty look-alike misspellings). If you get an alert that the SSL certificate is suspect, close your browser and send us an email ASAP (our certificate is perfectly in order).
Go with your gut
Another thing we are looking into is certification: TRUSTe, BBBOnLine, etc. We’re looking into which certifications are most suited to our type of business. When the time comes, probably with the PassPack commercial release, you’ll see those logos being added to the home page.
I hope I answered your questions. And I hope you’ll give us a try. But if you’re still not comfortable – then don’t sign up. We don’t want to force anyone.
THANK YOU for giving me the chance to answer your questions. Of course, if I missed something, let me know: leave a comment or send me an email.