As many of you know, PassPack has defined an innovative Anti-phishing mechanism which uses a combination of your custom Welcome Message, IP recognition and hand-eye training. This post will cover how to set up your Welcome Message.
How To Set It Up
Sign into your PassPack account, click on the Security tab, then Welcome Message. Type in the sentence you’d like PassPack to greet you with every time you sign in, then scroll down to set the rest of the options.
Do you want to see the intro screen?
If you want to make signing into PassPack faster, you can choose to deactivate the intro screen. We don’t suggest doing this since you will not benefit from the hand eye training.
Also, the intro screen must be activated to use the “Remember me” feature.
What do “IP” and “IP family” mean?
When you press the Update button, the IP address that you are currently connecting from will be automatically added to those which are allowed to see the Welcome Message. You need only choose if you want to activate the single IP, or the entire IP family.
An IP address is the number your internet provider assigns to your internet connection. An example of an IP address could be 126.96.36.199.
An IP family is a set of IP addresses, where only the last few numbers change. For example both 188.8.131.52 and 184.108.40.206 are part of the same IP family.
Three ways an IP can change
Let’s assume you have 220.127.116.11 activated. Here are some examples:
1) When you reconnect, your new IP is 18.104.22.168. The provider is assigning adjacent numbers. Simply pressing the Update button will add the new IP address automatically. There is no need to change any other settings.
2) When you reconnect, your new IP is 22.214.171.124. The provider is seems to be using the entire IP family. Activating the IP family option would be useful.
3) When you reconnect, your new IP is 126.96.36.199. The provider is assigning radically different IP adresses. In this case, unfortunately, you will not be able to use the Welcome Message. You might as well deactivate the intro screen.
When you travel around a lot
Every time you physically move to another place, then your IP address will change and you will not see the Welcome Message. However, many people often connect from two or three different places on a regular basis. For example, suppose you usually connect both from home and in the office, and maybe sometimes from your sister’s house too. You can set up PassPack to recognize the IP of these places as well.
To set this up, you need to physically go to each place, connect to PassPack making sure the address is correct, then enter your account as usual and go straight to the Security tab, click on Welcome Message and press the Update button. There is no need to change any other settings, simply pressing Update will add the new IP address automatically.
From this point on, you should be able to see your Welcome Message even from that other location.
So what happens if you don’t see your Welcome Message?
First, don’t panic. Stop, and look and see if you are connected to https://www.passpack.com (be careful of artfully similar domains like passspack.com). If the domain is correct, it’s just a false alarm.
If the adress is not correct, then follow the instructions here.
Questions, comments or concerns? Just let me know and I’ll be happy to answer your questions.