How to Restore a Backup

PassPack allows you to restore your data from a personal backup at any time. Use this feature to recover data, or to securely transfer data between accounts.

To use the Restore feature, you need to have a Backup. Also remember that Backups and Exports are different.

Go to Restore under the Tools tab. If your browser supports it, you’ll see a browse button and you can choose to upload your backup file directly. Otherwise, if you don’t see a browse button, you’ll need to open your backup file with a simple text editor (like notepad – not Word, Word won’t work) and copy and pasted the encrypted text into the blue box you’ll see on screen.

Once you’ve complete that step, you’ll have some more options on screen…

Data Decryption

Most of the time, you can leave this option as is, however there are three cases when you’ll want to choose the “The backup was encrypted using a specific Backup Key” option:

  1. If you’ve changed your Packing Key between Backup and Restore, then use your old Packing Key as the Backup Key.
  2. If you’re restoring a backup from a different account other than your own (this is a good way to safely pass data back and forth between PassPack accounts).
  3. If you specifically set a Backup Key different from your Packing Key.

If you choose this option, a field will appear. You can insert the Backup Key there, then continue on to the next header.

How should the entries be treated?

If you want to entirely replace all the data currently in your account – use the “Restore the entire backup” option.

If you simply want to try and recover a few entries that you’ve mistakenly changed or deleted, then use the default “Integrate current entries” option. This will only add or replace entries that have changed since your backup.

Preview and confirm

Once you’ve chosen all of your options, press the Preview button. Make sure everything is as it should be, then press the Import button to proceed.

When you’re done, go to your Password Manager and press the red Save my Pack button. Also remember that there are account size limitations.

When you don’t have a Backup to restore

PassPack maintains one backup per user. Read here about how and when we can (and can’t) help you.

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4 responses to “How to Restore a Backup

  1. Very nice…I didn’t realize restores were so flexible! My only question is…if I use a bunch of PassPack generated passwords that are only stored in PassPack, and I keep a backup, it’s great as long as you are up and running. If something were to happen and your website closed down (I hope not!), I assume the backup would be useless? And thus, an Export would be a good idea to maintain in, say, an encrypted TrueCrypt volume for myself just in case?

  2. Hi David,
    I hope not either, but should PassPack ever close down, we’d probably release the system to others so that people could still get at their data.

    Putting an export on an encrypted volume is also an option.

  3. Thanks for the info! I thought of the question because of the way Clipperz appears to work with an offline copy, which has the whole app embedded into an HTML file and usable even if their site is unavailable. I still like your system better from a usability/design standpoint but they did seem to have the “in case we go away” angle down :-)

  4. Yes, they do.

    We will eventually release an offline alternative in some form or another. For now we’re still debating what form that’ll be (there are more options than you could imagine).

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