PassPack allows you to restore your data from a personal backup at any time. Use this feature to recover data, or to securely transfer data between accounts.
Go to Restore under the Tools tab. If your browser supports it, you’ll see a browse button and you can choose to upload your backup file directly. Otherwise, if you don’t see a browse button, you’ll need to open your backup file with a simple text editor (like notepad – not Word, Word won’t work) and copy and pasted the encrypted text into the blue box you’ll see on screen.
Once you’ve complete that step, you’ll have some more options on screen…
Most of the time, you can leave this option as is, however there are three cases when you’ll want to choose the “The backup was encrypted using a specific Backup Key” option:
- If you’ve changed your Packing Key between Backup and Restore, then use your old Packing Key as the Backup Key.
- If you’re restoring a backup from a different account other than your own (this is a good way to safely pass data back and forth between PassPack accounts).
- If you specifically set a Backup Key different from your Packing Key.
If you choose this option, a field will appear. You can insert the Backup Key there, then continue on to the next header.
How should the entries be treated?
If you want to entirely replace all the data currently in your account – use the “Restore the entire backup” option.
If you simply want to try and recover a few entries that you’ve mistakenly changed or deleted, then use the default “Integrate current entries” option. This will only add or replace entries that have changed since your backup.
Preview and confirm
Once you’ve chosen all of your options, press the Preview button. Make sure everything is as it should be, then press the Import button to proceed.
When you’re done, go to your Password Manager and press the red Save my Pack button. Also remember that there are account size limitations.
When you don’t have a Backup to restore
PassPack maintains one backup per user. Read here about how and when we can (and can’t) help you.