Author Archives: Passpack

Violà. The New Blog

Ok folks, it’s ready. The Passpack blog has now officially moved to http://blog.passpack.com — you may have to update your RSS feed as well.

There are still a few of the most recent comments which need to be migrated over, but from now on, comments on passpack.wordpress.com are closed (I hope) and you may see some momentary wonkiness while I change the theme and CSS to “we’re closed”.

Thanks to…

Thank you for all the tips on migrating the wordpress installation. Adam, I’m still trying to get the redirect from wordpress.com set up… but I’m hopeful. Design-wise, Ali via Friendfeed gave a heads up that the sidebar was too chunky, so we got that slimmed down too now.

And thank to the folks behind the scenes, especially to Donato who kept this project rolling despite the fact that we kept pushing it back, and back, and back… sorry for the ulcer Donato [sheepish smile].

And last but not least: my co-designer, CSS slicer and theme guru Marco Giusti. Good job!

Coming Soon: New Blog. Your Thoughts?

We use this blog for announcements, help articles, some news-ish posts, posts on password basics and even a few things which probably would have been best left unsaid.

In other words… it’s a mess [smile].

So we’ve built a new blog! (sneak peek here).

And I’m cleaning things up during the move. Here’s the idea:

  • No more support articles. Those go in the knowledge base.
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  • The basics, and intro to password articles go in the library (also new) so that (1) we can modify them at will without stomping on basic  blog etiquette and (2) your RSS doesn’t get smothered as we publish more.
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  • News-ish post. Basically This Week in Privacy and the occasional comment. Strong personal opinions in the personal blogs only. Mine’s here (I rarely post).

What To Do with the Old Blog?

I LOVE throwing things out. So I’m trying very hard to avoid mass historical revisionism.

The posts on wordpress.com will remain as-is, with commenting closed. But I’m concerned about folks who stumble across old help articles, and get outdated information.

There is, I admit, one temptation I couldn’t resist.  I changed every PassPack to Passpack on the new blog (the fact that it remains unchanged on the old blog irks me… but I’m resisting further temptation).

Can You Help Me Out?

First, what do you think of that shiny new blog ? (I’m still working on it, so comments, pinging etc. are closed for the moment)

And can I (pretty please) replace the help articles here wordpress.com with a simple link to the Help Center?

Anything other ideas for building a better blog?

Triple Release: Help Center, Desktop & Simplifications

Happy New Year! Back from our holiday vacation and on a roll with triple release for you (gosh I love saying triple release).

1. Sparkly New Help Center

No more fumbling with support articles on the the blog. You’ve now got tons of help options to choose from, depending on what you need.

New Help Center

  • Knowledge Base
    Help articles galore — search it, or browse by topic. Articles are automatically fed into the Help link inside your Passpack account.
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  • Passpack It! Button Issues
    Problems using auto-login or training a website? Use this form to give us the link and what’s wrong. We’ll fix the sites as quickly as we can.
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  • Bugs & Known Issues
    You can use this form to report any errors you might encounter. If it’s a known issue, you’ll see a short description with a status update and possible workaround.
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  • Suggestions & Ideas
    Sending us feedback just got easier. You can use this form to tell us all your brilliant ideas. Or you can put in your vote for frequent feature requests – this helps us prioritize releases.
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  • Contact Support — when all else fails, just ask for help (though with all these other options, Dani may get a little lonely waiting for the support requests to come in).

Tell us what else you’d like to see in the Help Center – we’re all ears.

2. Passpack Desktop Update, Adobe Air 1.5

Some folks ran into a bug using Passpack desktop after the Adobe Air 1.5 update. We’ve got that fixed now, use the Check for update link in your Passpack Desktop, or click below to download now.

While we were at it, we also juiced up Tools > Clean Your Pack. It now also removes duplicate entries and orphaned tags (usually due to using backup/restore for manual synchronization) .

3. Simplified Getting Started

We’re trying to make it easier to get started with Passpack, so we ran a little test. That one test resulted in a lot of changes, some minor, some not. Here’s the list of what we’ve implemented so far:

  • Changed User ID & Pass to User ID & Password. (yes, we know it’s a pass phrase, but “password” is a standard that folks recognize).
  • The quality rating is optional when choosing the Password, replaced by a minimum number of characters. Same goes for the Packing Key… though we desperately beg folks to use a sentence.
  • We’ve built in a set of server-generated RSA keys for each new account. Explorer and slower computers/browsers were simply freezing up with client-side generation. Of course, privacy fanatics like myself can over-ride this with a client-side generation.
  • The email confirmation is sent out with a link. Big change in policy here, but the lack of link was apparently a major stumbling block for many.

That's All Folks (What? You expected MORE??)

Bonus Bug Fix

While we were at it, we also squashed a bug which was causing the application to not automatically lock up when inactive. Fixed.

2009 Here We Come

As the end of the year draws near, Passpack is taking stock of it’s 2008 hits and it’s 2008 misses. We’ve gotten past our growing pains and at 2 years old, I’d like to think we’ve had more hits than misses [ego-bump].

A Walk Down Memory Lane

We started 2008 with the announcement of Sharing and we’ll start 2009 with the release of Sharing (hooray!). We started 2008 introducing the help ticketing system and 2009 will start off with some self-service help and  automation. That should make things faster!

What Else?

Here are some highlights of everything in between. In 2008 Passpack:

Right now, while the recession raves on, Passpack like every other business world-wide is forced to cut back drastically on costs. So while we may be (alas, I know) running later than expected, we ask for a bit of patience on your part. So sit tight.

What’s in store for 2009?

You guessed it – milestones, challenges and of course more releases. We have a 2009 full of new stuff to roll out, especially during the first few months. We take all our user’s requests into consideration and the majority of them are great ideas but keep in mind that start ups need time to grow.

Passpack Holiday Tip

Start thinking of your New Year’s resolutions ahead of time and while you’re getting your last minute holiday gifts, don’t forget an important one this year…

Give the gift of privacy. Tell your friends about Passpack : )

Happy 2nd Birthday Passpack!

passpack_birthday_4001

December 12, 2008 marks the birthday of your favorite online password manager and mine – Passpack! We have come a long way in these 2 years and are planning to go much further…

What if no one even notices us? What if they notice us, and HATE us?

Does any of this sound familiar? If not, here is a glimpse back to memory lane – our Dec 12, 2006 blogpost announcing Passpack’s official launch. Oh the memories…

Well the good news is that you did notice us and so did a whole lot of other people along the way. And you don’t hate us after all : )

Passpack’s Baby (Beta) Pictures

What would a birthday be without the family showing off pictures of how much you’ve changed? Here is Passpack from when it was born.

baby-screenshot2

Thank you all again for your support and for watching Passpack grow and for growing with us. We’d love to hear comments from old and new users and maybe share some ‘Passpack Beta’ stories with us!

HAPPY BIRTHDAY PASSPACK!

Passpack Offline on USB, with Google Gears

Did you know you can carry Passpack Offline Version around with you on your USB? You can. Thanks to Firefox portable, some feedback from a Passpack user, and a quick research on making Google Gears portable.

Passpack Offline is built with Google Gears technology so you are (were : ) limited to using it only on computers where Google Gears had already been installed. This is less than ideal for folks who want to carry a copy of Passpack with them on a USB pen drive (of course, that’s why we built an online password manager… but I digress [wink]).

How To Make Passpack Offline Portable

If you want to put Passpack Offline Version onto your USB:

  1. Install Firefox portable on your USB keychain.
  2. Make Google Gears portable with portable Firefox (this is the key to the whole process!).
  3. Copy the Passpack folder (download zip here) from your PC and put it onto your USB.

That’s it!

You are all set. To you use Passpack Offline on your USB, go ahead and follow the same process as you normally would have on your own PC.

Tim O’Reilly Talks Privacy

Andrea Vascellari just posted this video of O’Reilly from the Web2.0 conference in Berlin last month. Prompted by our very own Donato, O’Reilly shared his thoughts on  the need for privacy in a social web.

Vodpod videos no longer available.

O’Reilly’s states he’s in favor of privacy, but if I had to paraphrase, it sounds to me like he’s saying:

Hey Valleywag & Friends, if you abuse public content, then you force people to use privacy commands.

The example of his daughter’s photos is about Privacy as a necessary evil. I think that’s reductive. Privacy is a simple, unalienable right to share things with a select few. It’s much more than a knee-jerk reaction to protect or hide.

Or am I wrong?