Hello everybody! I’m Jesse Middleton (also known as Srcasm on the world wide web) and as you may or may not know, I’m also the newest addition to the Passpack team. I have been following Passpack since it was a baby password manager (and it still had two capitol letters in it’s name). I’ve been excited to see features like 3rd party logins, secured messaging and offline support grow out of the product and I’m even more excited to help Passpack and the great team behind the product continue to provide an excellent tool for your web toolkit.
I started my career in the network security field and since then I’ve slowly moved my focus to provide community and technology evangelism with a security twist. My job is to help you learn how you can use Passpack to better your business and personal life through a security-minded suite of tools. I want to share with you my simple rule that enables me to help you:
I read, listen and respond to every email, IM and comment you leave for me. I will also ask you questions to help me understand what you’re looking for from Passpack.
Sounds simple, right? It is. And with that, I have my first set of questions for you. You can answer these securely and privately in the web survey we’ve setup, e-mail me at firstname.lastname@example.org or simply leave your comments below.
- We released the ability to send secure messages last week between Passpack users. This feature not only allows you to send secret notes to your one true love or other important information to your boss or clients but it’s also the start to building password sharing. A couple other things that we rolled out with this feature was the “Ring of Trust” and your “community name”. Your community name is the name by which people who want to add you to their Ring of Trust use to reach you. We understand that this may be a bit confusing with all of the terms such as the login name, password, packing key and now community name so we’re looking to you for suggestions. Do you feel that the term “community name” is a good term for this piece of Passpack or would you change it? What might you change it to and why?
- In addition to secured messaging between Passpack users, we will soon be rolling out another great feature — secured messaging to non-Passpack users. This means that if you need to send your social security number or bank account to your mother that isn’t on Passpack, you can (although we do hope she decides to sign up as well). In addition to this it means that we may be changing one of our rules. The welcome email from Passpack currently says:
“To combat phishing, Passpack does not send emails containing links.”
Since we’re going to allow you to send secure messages to non-Passpack users, we will be sending those people an email that informs them that they have received a message. We’d like to know whether or not you’d like this email to contain a direct link to the message or directions that let the person know that they need to go to Passpack.com and enter a verification code from the email. Do you think we should include the link or no? What other ways could you see the recipient getting your secure message?
- Finally, we’d like to know other thoughts you have on Passpack and our security suite. Do you like the features that we’ve rolled out with so far? Would you like to see more or less of something? This is where you’re ideas, comments and suggestions can help us to build a better product for you.
There you have it. You can reach the anonymous survey here or you can send me an email and I’ll be sure to get back to you as soon as I possibly can. Thanks a lot for your continued support in the Passpack community.